shopbrand Store Order & Shipping Policy

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Thank you for choosing shopbrand Store. We are committed to getting your purchases to you accurately and on time, and the guidelines below explain exactly how we handle orders and shipments so you always know what to expect from checkout through delivery.

Order Processing

At shopbrand Store, your order receives our immediate attention once it is received. We prepare and process orders within 1–2 business days, counting Monday through Friday and excluding federal holidays. Orders submitted before 2:00 PM Eastern Time are generally dispatched the same business day whenever possible. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping methods within United States to fit your timeline. Delivery timeframes begin once your order has left our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer than stated during peak periods, including holidays and severe weather events.

International Shipping

shopbrand Store is pleased to offer international shipping to Canada, the United Kingdom, Australia, and selected European Union countries. International orders are typically delivered within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the recipient's responsibility and are not included in the purchase price or shipping fees.

Order Tracking

We are committed to full transparency throughout delivery. Once your order is dispatched, we will email you a tracking number. If no tracking update appears within 3 business days of your order confirmation, please contact our customer support team so we can investigate promptly.

Address Changes

If your shipping address needs correction, please contact us by email with your order number within 1 hour of placing your order. We will make every effort to honor address changes requested after that window, but once an order has entered processing, we cannot guarantee that modifications will be possible.